brokEasy | Customs Brokerage Software

BUILT FOR REAL BROKERAGE PRESSURE

Stop losing time, visibility, and money across scattered brokerage operations.

Most brokers are juggling emails, WhatsApp messages, spreadsheets, payment follow-ups, shipment updates, invoices, customs documents, trucking coordination, and customer pressure — all at the same time.

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Scattered Documents

BLs, invoices, receipts and permits spread across emails and folders.

⏳

Missed Deadlines

Demurrage and detention charges quietly eating away at profits.

💰

Unrecovered Costs

Charges forgotten, delayed, or never billed back to customers.

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Customer Pressure

Constant calls asking for shipment updates and document status.

THE brokEasy DIFFERENCE

One connected operational platform for customs brokers and freight forwarders.

✔

Centralized Job Visibility

Track customers, documents, billing, communications, milestones, XML, trucking, and shipment progress in one place.

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Operational Cost Protection

Stay ahead of demurrage, detention, storage, trucking, and recoverable charges before they become losses.

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Faster Customer Service

Respond confidently because your shipment records, documents, and communication history are organized and searchable.

Customs Freight Forwarding Billing Demurrage Logistics Communications

Connected workflow

Upload the documents. Let brokEasy do the repetitive work.

Instead of manually recreating shipment information across multiple steps, brokEasy turns your source documents into a connected job workflow — helping your team reduce data-entry errors and move from documents to customs processing faster.

01

Upload the shipment documents

Drop in invoices, BLs/AWBs, packing lists and supporting files. brokEasy extracts the shipment information and starts building the job for you.

02

Review instead of retyping

brokEasy prepares customs-ready data, assists with applicable HS classification and generates the XML for review before submission.

03

Manage freight forwarding

Track shipment details, milestones, documents and forwarding activity.

04

Auto update customers

Keep customer records and job history connected as work progresses.

05

Manage schedules

Track ETAs, ETDs, deadlines, shipment events and operational dates.

06

Track demurrage & detention

Monitor free days, container clocks, daily accruals, notifications, and avoid costly storage penalties.

07

Auto manage trucking

Assign drivers, monitor deliveries, capture updates and track completion.

08

Easily arrange billing

Create payment requests, draft invoices and organize client charges.

09

Track financials

See receipts, advances, recoverables, invoices and outstanding balances.

10

All records in one place

Keep customers, jobs, documents, messages and history together.

Built for real brokerage workflows

Turn hours of repetitive brokerage work into a guided digital workflow.

A document received from a client should not mean repeatedly typing the same shipment details into different forms, spreadsheets and systems. brokEasy captures the information once and carries it through the job — from customs preparation to billing, communication, transport and final records.

A client sends a shipment document →

You generate ASYCUDA-ready particulars in 5–10 minutes →

Errors are minimized →

You generate a payment request →

Email the client →

Track the payment →

Retrieve documents instantly →

Confirm and generate XML packages

Enter less. Check more. Move jobs forward faster.

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Typical Workflow — Simplified

Step 1: Upload / receive shipment docs

Step 2: Auto-generate ASYCUDA-ready data

Step 3: Generate payment request instantly

Step 4: Email client + track status

Step 5: Generate XML package & finalize

No switching systems. No scattered records.

Core strengths

More than customs filing software

Many tools stop at XML generation. brokEasy goes further by supporting the wider brokerage operation — from customer onboarding to payment coordination, document handling, workflow visibility, and historical records.

Customer Records

Keep customer profiles, contact information, reference numbers, linked jobs, and document history organized in one place.

Document Upload/Review

Track required documents, submissions, missing items, approvals, and job-linked files without relying on scattered email chains.

Payments/Billing

Coordinate payments between broker and client more efficiently with structured payment requests and clear visibility across jobs.

Job Tracking

Manage brokerage jobs step-by-step with statuses, assignments, internal actions, and clearer accountability across the team.

Historical Record Tracking

Maintain job history, payment history, document activity, and audit visibility for better follow-up, reporting, and service continuity.

Customs and XML Tools

Support customs data preparation, structured XML workflows, classification assistance, and controlled review before submission.

Platform modules

A modular brokerage system you can grow into

Start lean, then expand into deeper operations. This makes brokEasy attractive to small and mid-sized brokers while still being robust enough for growing firms.

Broker Operations Hub

Centralized control over active jobs, customers, status tracking, assigned team members, and turnaround visibility.

Job dashboard
Workflow tracking
Status updates
Team accountability

Customs & Compliance Tools

Prepare structured customs information with support for XML workflows, classification-related data review, and internal validation.

XML generation support
Classification workflows
Review layers
Data readiness checks

Client Finance Workflow

Manage how payment requests move between broker and client so financial steps are less chaotic and easier to reconcile.

Payment request creation
Invoice-linked actions
Payment history
Better visibility

Built for the realities of customs brokerage

Your team is not just generating XML. You are managing people, documents, invoices, payment requests, deadlines, follow-ups, and customer expectations. brokEasy is designed around that real workflow.

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Everything in one place

Tools your team can actually use every day

brokEasy is not just for customs files. It helps your team manage the full job from start to finish in simple, practical steps.

Customer records

Keep each client, consignee, and contact in one place so your team can find the right details quickly.

Job management

Open jobs, assign staff, follow progress, and see what is pending without relying on memory or WhatsApp alone.

Document upload and review

Upload invoices, BLs, AWBs, receipts, permits, and supporting files and keep them tied to the correct job.

Customs XML tools

Prepare, review, generate, and track XML files with more control and less rework.

Payment requests and invoices

Create payment requests, issue invoices, post payments, and keep a clean history for each job and client.

Transportation and logistics

Track deliveries, haulage, shipment milestones, transport details, and job-related movement from one place.

Client communication

Send updates, follow up with clients, keep message history, and support a cleaner customer experience.

Scheduling and ETAs

Manage shipment dates, ETAs, ETDs, and updates so staff can act sooner and clients stay informed.

Demurrage & Detention Tracking

Monitor container free days, demurrage, detention, and storage charges before costs escalate. Track charge accruals by container, receive alerts before penalties begin, notify brokers and customers automatically, and include outstanding charges directly into invoices and billing workflows.

Approvals and control

Use approvals, permissions, logs, and role-based access so the system stays organized as your team grows.

Pricing

Simple monthly pricing for modern brokerage operations

Whether you are managing a few shipments per month or running a busy brokerage and freight forwarding operation, brokEasy gives your team one connected platform for customs processing, shipment tracking, documents, billing, communication, and operational control.

Regional Caribbean pricing applied.

Starter

$US$199 / month

For smaller brokers ready to move away from spreadsheets, WhatsApp confusion, and scattered shipment records.

Includes up to 20 new jobs per month
Additional jobs billed at $25 per job

Customer and consignee management
Job and shipment tracking
Document upload and organization
Basic customs workflow visibility
Payment requests and billing records
Email communication tracking
Standard operational reports

Great for firms that want structure, visibility, and better customer follow-up without high startup costs.

Professional

$US$349 / month

Designed for active brokers and freight forwarders who need faster operations, tighter control, and stronger client service.

Includes up to 50 new jobs per month
Additional jobs billed at $25 per job

Everything in Starter
XML generation and customs workflow tools
Freight forwarding coordination
Shipment milestone tracking
Invoice generation and payment posting
Team assignment and workflow tracking
Demurrage & detention monitoring
Better client communication visibility
Advanced operational reporting

Ideal for firms that want to reduce delays, improve collections, and manage more jobs with less stress.

Enterprise

$US$599 / month

Full operational control for larger brokerage and logistics teams with unlimited activity and deeper oversight.

Includes Unlimited Jobs

Everything in Professional
Unlimited jobs and workflow scaling
Advanced approvals and governance
Audit logs and operational oversight
Multi-user role management
Premium onboarding and support
Expanded reporting and analytics
Workflow customization options
Priority feature access

Built for firms handling larger shipment volumes, multiple staff members, and more advanced operational requirements.

Optional setup fee, onboarding, data migration, freight forwarding workflow configuration, and custom module setup can be added depending on firm size and implementation needs.

Try brokEasy FREE for 30 Days

Experience the platform with your real workflow — customers, jobs, documents, billing, shipment tracking, XML tools, and operational management.

No credit card required Full platform access Cancel anytime

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Why brokEasy

XML is only one part of running a brokerage

brokEasy does not stop after preparing a customs file. The same job continues through customer communication, payment coordination, shipment milestones, demurrage, trucking, billing and record keeping — without losing the operational history along the way.

Capability	Basic XML-Only Tools	brokEasy
File upload/extraction	✔	✔
XML generation support	✔	✔
Customer profile management	✘	✔
Payment request workflow	✘	✔
Historical job and document records	✘	✔
Operational workflow visibility	✘	✔
Modular business expansion	✘	✔
Brokerage-wide management approach	✘	✔

Freight Forwarding Value

Freight forwarding tools that make brokers faster, sharper, and more valuable to clients

Brokerage work does not begin and end with customs entry. Clients need updates, documents need to be located quickly, shipments need to be tracked, and the team needs visibility from pre-alert to clearance and delivery coordination. That is where freight forwarding functionality becomes a major advantage.

With brokEasy, brokers can manage shipment details, track important milestones, keep forwarding documents linked to the job, follow cargo progress more easily, and keep customer communication tighter — all from the same platform used for customs, billing, and records.

Explore Packages

Shipment Visibility

Keep shipment details, milestones, and forwarding status connected to each customer and job.

Document Control

Link invoices, packing lists, BLs, AWBs, and supporting files in one organized workflow.

Better Client Updates

Respond faster to customer queries because the shipment and customs picture is easier to see.

More Billable Value

Turn forwarding coordination into a structured, trackable service alongside customs and billing.

Why this matters to brokers

Freight forwarding functionality helps brokers move from being seen as only entry processors to being seen as full logistics partners. That means better service, stronger client retention, improved coordination, and more opportunities to earn across the shipment lifecycle.

Reduce avoidable costs

Know which containers are approaching charges before the cost becomes a problem

brokEasy monitors free days and container timelines so your team does not have to rely on spreadsheets, memory or someone remembering to follow up. See approaching exposure, track accumulating charges and automatically keep the responsible staff and customer informed.

What brokEasy helps you avoid

Missed free-day deadlines
Unexpected daily container charges
Customers saying they were never informed
Brokers absorbing avoidable costs
Difficulty tracking multiple containers per job
Forgetting to recover charges on invoices

Key capabilities

Container-level demurrage tracking
Detention tracking from gate-out date
Grace-period management
Automatic daily accrual calculations
Alerts before charges begin
Broker and customer notifications
Invoice-ready charge recovery
Historical charge visibility and audit trail

One missed container deadline can wipe out job profits

Protect the broker and the customer. brokEasy gives your team early visibility of potential demurrage and detention, records communication, tracks the accumulating cost and helps ensure recoverable charges make it into the billing workflow.

Ask About Demurrage Tracking

How it works

A cleaner path from client request to customs processing

Show prospects that brokEasy brings structure to the daily brokerage workflow and reduces the confusion that comes from scattered communication and disconnected systems.

1. Add Customers

Create and organize customer records, contacts, and core reference information.

2. Open Jobs

Track each brokerage matter with statuses, required documents, and internal ownership.

3. Coordinate Payments

Use structured payment requests and supporting records instead of fragmented back-and-forth.

4. Process with Confidence

Move toward customs submission with better visibility, readiness checks, and historical traceability.

See what brokEasy could remove from your team's daily workload

We can demonstrate brokEasy using a typical brokerage workflow and show how document intake, customs preparation, customer communication, demurrage monitoring, billing and job management work together. Your firm can be onboarded quickly and begin working in the platform without a lengthy implementation project.

FAQ

Questions brokers may ask before signing up

These help reduce hesitation and make the landing page more conversion-friendly.

Is brokEasy only for XML generation?

No. XML support is only one part of the platform. brokEasy is built to help manage the wider brokerage workflow, including customers, jobs, documents, payment requests, and historical records.

Can smaller brokers start with only the essentials?

Yes. The platform can be positioned with modular pricing so firms can start with core features and expand over time.

Does the system support team-based operations?

Yes. brokEasy is meant to support operational visibility, shared workflow, and clearer tracking across people and tasks.

Can this be customized for different brokerage firms?

Yes. The Enterprise tier is ideal for firms needing deeper workflow setup, additional controls, or tailored implementation support.

Spend less time re-entering data. Move shipments faster.

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